Word Of Mouth Online Service Awards


At Pathfinder Investigations, we take customer feedback very seriously. Since 2015, we have had 85 reviews with just one 4 star rating and all the others have been 5 stars. Less than 5% of businesses qualify for the Service Award, so we feel very blessed to receive it. Word Of Mouth Online is all about helping consumers find great businesses AND helping great businesses get the recognition they deserve. To receive a WOMO Service Award, the criteria includes:

  • A minimum number of 4 or 5 star reviews entered during the year from WOMO members
  • More than 90% of the reviews being positive
  • The absence of any unscrupulous activity associated with the business account

These are the only business awards in Australia to be entirely based on customer feedback. Businesses cannot buy these awards – they must be earned via positive reviews from real customers. If you see the WOMO Service Award stickers or logos around, you can be sure that you’re dealing with a business that’s in the habit of providing great service.

Best New Business Award and Runner Up Business Of The Year Award 2015

Pathfinder Investigations are proud to announce we won the Best New Business Award (for businesses up to two years old) from the Malaga & District Business Association at The Vines on 4 September 2015 and we were very pleasantly surprised that we were also one of three runners up in the Business of the Year, which was won by Kingman Visual.

Belmont Small Business Award Finalists and Business Of the Month 2014

Pathfinder Investigations were Finalists for the Belmont Small Business Awards 2014 [31 Oct 2014]

Paul Harrison, President of Business Armadale, presented Jan Ross, Managing Director of Pathfinder Investigations, with a Business of the Month Certificate (June 2014) for her entrepreneurial spirit in founding and developing the company. [9 July 2014]